Oct 20, 2026 • PropStream

PropStream Academy Launches a New BatchDialer Dual-Track Course for Admins and Agents

PropStream Academy just launched a new course for BatchDialer users, designed to help teams get familiar with the tools behind their next calling campaign.

The BatchDialer course (available via PropStream Academy), Dual-Track Guide for Admin Setup & Agent Workflows, offers practical training for both the people configuring the platform and those making calls. With a dedicated learning path for each role, new users can focus on the tasks they’ll handle every day.

Read the full announcement on the BatchDialer blog to explore both learning paths and find out how to get started.

What Does the Course Cover?

From preparing contact lists to reviewing campaign activity, the course walks through the tools and processes that support your team’s outreach.

Depending on your learning path, you’ll explore:

Contact preparation: Format and upload spreadsheets, handle duplicates, and navigate contact records.
Campaign setup: Understand campaign statuses, build preview and predictive campaigns, and customize settings.
Daily calling workflows: Make calls, handle callbacks, respond to inbound voicemails, and follow standard operating procedures.
Call outcomes: Use dispositions to keep records organized, with admin training on workflow automation and CRM syncing.
Phone number management: Explore purchasing, organization, protection, and registration practices to help maintain your calling reputation.
Performance reporting: Learn how admins can track time and productivity metrics, review historical contact books, and export reports.

Admins can focus on setup and team management, while agents receive guidance on running campaigns and gathering data. Users who handle both responsibilities can explore both paths.

Learn, Practice, and Save 20% on BatchDialer

Follow along with the course through a 7-day free trial of BatchDialer. Active PropStream users can unlock 20% off any BatchDialer monthly plan by signing up directly through the PropStream app.

See How to Claim Your Discount